Buying Credits with Cash: Neosurf

What is a Neosurf Voucher?

Neosurf vouchers are a prepaid online payment method based on vouchers with a secure PIN code.  They’re available at thousands of convenient locations around the world.  A local payment solution that allows you to pay at thousands of online merchants, without disclosing your personal information.

Don’t be embarrassed about asking for one, the retailer won’t know, and won’t care, where you’re going to use this voucher.  These vouchers can also be used for purchasing online games and on many more websites for things such as online shopping and entertainment.

Will appear on my bank statement?

No, it won’t!   You can purchase your Neosurf voucher with cash anywhere that displays the PayPoint logo.

Buying a voucher is simple

  1. Find your local sales outlet using the search feature on the Neosurf website here
  2. Buy a Neosurf voucher from your local retailer or on the website
  3. Redeem the voucher for credits on the Buy Credits Page here.

I’ve got my voucher, now what?

Now you’ve got your Neosurf voucher, this should also have a PIN number on it.  Head over to the ‘Buy Credits’ Page here.

To the right of the Neosurf option, you will see a number of credits required drop-down.  Select the desired quantity of credits and press the redeem button.  Enter your Neosurf voucher PIN when prompted.  Once you’ve entered it, hit the ‘Pay’ button.


Your credit balance will now have been topped up. You can see your current balance using your Credits Statement Page here.

Can I check the balance of my voucher?

Yes, you can.  If you still have a remaining balance on your voucher, you can check this on the Neosurf website.   Use the voucher balance checker page here.


We hope you’ve found this guide useful, if you need any help redeeming your voucher, you can get in touch with the Help Centre.


Contacting the Help Centre

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